Send in products for repair below, if you have questions or need spare parts please contact us here.
To have your K-Tek product serviced, please fill out the form below, hit SUBMIT and print out the resulting document. Please attach this printed Repair Request to your K-Tek product and send it to K-Tek along with your repair product.
currently our turn around time is ca. 2-3 weeks.
- Each product you are sending in needs its own Repair form.
- Please include a detailed description of the issue you are experiencing and what you want to have serviced.
- If you have a deadline by which you need the product returned, please include that in the instructions. Sorry, we cannot make guarantees, however, we will try our best to make your deadline.
- For super rush processing, please contact us by email/phone first to make special arrangements.
- All warranty repairs must be accompanied by proof of purchase.
- When shipping Boompoles, please read the special instructions for packing/shipping
- Only ship us products that require servicing (e.g. remove shockmount if the boompole needs service)